CR2 climbs from the Brighton Road valley at South Croydon up through Croham Hurst to Sanderstead and out east to Selsdon. Recovery here begins at £49. A busy arterial at the bottom, wooded slopes in the middle and hilltop shopping parades at the top mean three different sets of access problems in one postcode. Across the district the response aim is 22 minutes, with the amount fixed in the app before dispatch.
CR2 bookings are priced at £49 or above in the app, confirmed by you, and only then passed to an operator you can watch approaching on a map. The district worked runs from South Croydon and Croham Road up through Sanderstead to Selsdon and the Farley Road side, with a 22 minute response aim. Payment is taken at completion by card or phone wallet, at the same figure whether it is a Tuesday lunchtime or Christmas night.
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Hillside driveways where a car sits unused for weeks, checked for charge and condition before boosting.
Flint and kerb damage on the wooded lanes wrecks tyres, so a wheel is changed where you stopped.
Locked out at the Selsdon parade with keys inside, opened cleanly without harming lock or paint.
Fuel run up to Sanderstead, or the wrong grade drained out before the engine is ever cranked.
Roadside checks on Brighton Road first, since a sensor or a fuse seldom warrants a low-loader.
The A235 runs along the valley floor as a continuously busy arterial, lined with resident parking, bus stops and turnings joining from either side. A vehicle failing on it stops a bus route within minutes. The realistic response is a short controlled move into a side street, clear of the flow, and then a proper lift somewhere the truck is not sat in a stop cage.
The ground rises steeply from the valley towards Croham Hurst, with roads that climb and turn between mature woodland and large houses. Gradients here find worn clutches and tired cooling systems on the way up, and neglected handbrakes on the way down. Anything taken off those slopes is made secure before assessment, and the bed is positioned where the gradient eases closest to flat. Wet leaves make that climb worse every autumn.
Sanderstead sits on the ridge, and the road up to it is a sustained climb with limited places to pull in. A car giving up part way sits on a slope in a through route with vehicles cresting the rise behind it. Chocks and rear markers appear before any bonnet is opened, and where the loading happens is dictated by the shape of the road, not by convenience.
Selsdon's shopping parade sits along a busy road, its angled short-stay bays emptying and refilling all day long. Leave a dead car in one and you have occupied a space three other drivers are circling for, with traffic passing inches away. Freeing it from the bay comes first, on slim gear, and the bed goes down further along where the kerb runs straight and the road is calmer.
Head east of Selsdon and the roads thin towards the woodland and the Farley Road side, hedgerows pressing in, lighting sparse, whole stretches with no frontage at all. Explaining where you are is difficult out there, so navigation runs off the dropped pin. Wet weather softens the verges, which are never used as standing ground, keeping the truck on tarmac from start to finish. Daylight turns a difficult job into an ordinary one.
The residential streets around the station fill on weekdays with a mixture of resident permits and commuter overflow, leaving barely any slack between bumpers. Vehicles stand outdoors all winter and then refuse on a Friday evening. The complication is standing room rather than the fault itself, so the truck normally operates from the through road while low gear covers the final few metres. Friday evenings are when most of those calls arrive.
The residential roads between the valley and the ridge run at consistent angles, with driveways notched into the incline and dropped kerbs that low cars scrape over. Backing a loaded truck uphill for any distance is unwise. Approach and departure are decided before turning in at all, and where a drive is too steep the car comes down to the road on the winch for its lift.
Coombe Road climbs away from the valley towards the parkland edge, narrowing where residents park along one edge, and running through a stretch with no unbroken pavement to step onto. A stranded vehicle there leaves next to no room for anything else. Recovery is planned around reopening the road fast, with a brief controlled shift to a broader point before the bed comes down. Parkland on one side leaves nowhere useful to pull in.
Near the valley floor the housing turns to tall Victorian terraces, kerbs parked solid, side roads dropping steeply onto the main run. Openings wide enough to steer a stricken vehicle through are scarce. Wheel skates bear the load so the car can be inched out by hand, and an operator will knock at a front door long before touching anybody else's vehicle. Neighbours are asked rather than inconvenienced.
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Last updated August 2026.
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