Warranty or dealer repair
A warning light appears just before a scheduled dealer visit. Recovery avoids driving a car that may worsen the fault and lets you include the service reference for a smoother arrival.
Recovery to the workshop you trust
A breakdown is stressful enough without being pushed into a repair shop you did not choose. You may already have a trusted independent mechanic, a dealer appointment, a warranty inspection or a specialist who understands your vehicle. A recovery booking should let you state the destination clearly.
The best booking notes answer the questions a workshop will ask. Does the engine start? Does the car roll? Is the steering locked? Are the wheel nuts keyed? Has the vehicle been in a collision? The answers change how the operator loads it and whether the car can be left at a reception bay without the owner present.
If the car is outside your home, keep the access route clear and leave the keys where they can be safely handed over. If it is roadside, move to a safe place before arranging a local tow. A garage address and opening time are just as important as the collection postcode.
A warning light appears just before a scheduled dealer visit. Recovery avoids driving a car that may worsen the fault and lets you include the service reference for a smoother arrival.
Performance cars, classic cars, EVs and modified vehicles may need a garage with the right equipment. Put the specialist's address in the booking instead of accepting a generic destination.
When a battery, tyre, gearbox or engine fault leaves you stranded, the driver can take the vehicle to the garage you have already chosen.
The guide price is from £69 for a standard local recovery. Distance, vehicle size, access and loading condition affect the final estimate. A car that rolls out of a driveway is simpler than one with a locked wheel in a narrow underground car park. The full destination is included when the estimate is calculated, so you can compare the cost with your breakdown cover or garage collection option.
If the garage is outside the local area, use the same booking flow and provide both locations. For a cross-country move, our long distance recovery service explains the extra planning needed.
Yes. Give the garage name, address, opening hours and any booking reference when you request recovery. The driver can collect the car from your home, roadside or a safe car park and take it to the garage you choose, rather than automatically using the nearest workshop.
Car recovery starts from £69 for a standard local recovery. The confirmed price depends on the collection point, garage distance, vehicle condition and access. The destination is included in the estimate before you accept, so the garage journey is not treated as a surprise extra after the operator arrives.
Add the garage opening time and out-of-hours key instructions to the booking. If no one can receive the vehicle, the driver will contact you before unloading or waiting. A key safe, reception handover or alternate secure address can avoid a second trip, but it must be agreed in advance.
Yes. Main dealers often have specific drop-off lanes and booking references, so include the service department details rather than only the postcode. Tell the driver about locking wheel nuts, keys, alarm instructions and any damage that should be recorded at handover.
Usually, but the driver needs to know whether the car rolls, steers and brakes. A locked wheel, low battery, automatic gearbox fault or collision damage may require a winch or additional loading equipment. Accurate details and photographs help dispatch avoid sending a vehicle that cannot safely load the car.
Yes. You can request a local independent garage, main dealer, body shop or your home address if it is safe and accessible. Include the full destination, opening hours and any key handover instructions before confirming so the agreed route is clear to the operator.
Add the destination and get a clear recovery estimate.